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Are you having problems accessing your Starlink account?

If you’re unable to access your Starlink account, you might encounter a few common issues. Here’s a brief overview of potential reasons and steps you can take to resolve the problem:

  1. Forgot Password:

    • If you can’t log in, ensure that you haven’t forgotten your password. Use the “Forgot Password” or “Reset Password” option on the login page to receive instructions on how to reset your password via email.
  2. Email Verification:

    • Check if you have completed the email verification process. Sometimes, accounts require email verification, and if you haven’t confirmed your email, you may face login issues.
  3. Browser Issues:

    • Try accessing your Starlink account from a different web browser or device. Clear your browser cache and cookies, as these might be causing the problem.
  4. Network Connection:

    • Ensure that you have a stable internet connection. Poor connectivity can lead to login issues. Try accessing the account from a different network if possible.
  5. Account Lockout:

    • If there have been multiple unsuccessful login attempts, your account might be temporarily locked. Wait for some time and try again, or use the password recovery option.
  6. Contact Starlink Support:

    • If none of the above steps work, reach out to Starlink customer support. They can assist you in troubleshooting the issue and provide guidance on how to regain access to your account.
  7. Account Status:

    • Check if your Starlink subscription is active and in good standing. If there are any payment issues or other account-related problems, it could affect your ability to log in.

Remember to follow any specific instructions provided by Starlink’s support or help resources. If the problem persists, contacting Starlink customer support directly would be the most effective way to resolve the issue.

Starlink Account Access Issues?

If you are unable to access your account:
The Starlink customer service team may be contacted any time at starlinkresolutions@spacex.com or through the customer portal by logging into your account via the app or starlink.com.
 
Alternatively, you can phone the call-back service on 02 4406 8213 and leave your details.
Can't Access Starlink Account?

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