Do I need a Starlink Roof Mount? Your Starlink kit comes with a versatile base that is ideal for ground-level installations or for a quick setup to test your internet connection. However, for optimal performance, especially in areas with obstructions or limited visibility from ground level, we recommend considering a permanent installation in an elevated […]
Category Archives: Starlink Information
Starlink information and frequently asked questions explained in an easy to understand format. Find the answers to your Starlink questions here.
Navigating Obstructions: Starlink’s Progress and Upcoming Improvements As the constellation moves across the sky, your Starlink internet will be served by a diverse array of satellites. Should one satellite encounter signal obstruction, Starlink will make every effort to seamlessly switch you to another satellite with a clear signal. However, there may be instances when all […]
Understanding Starlink’s Automatic Tilt: Why It Returns to Obstruction-Free Position The reason your Starlink tilts back when you attempt to face it away from obstructions is to optimise its connection with the satellite network. The Starlink is initially tilted towards the part of the sky where it is most likely to have a clear line […]
Importance of a Clear “Field of View” for using Starlink The Starlink service requires an unobstructed “field of view” to maintain a reliable connection with its satellites as they pass overhead. Any objects, such as tree branches, poles, or rooftops, that block the communication path between your Starlink device and the satellite can lead to […]
“Obstructed” – Frequent Interruptions Detected App Alert: “Obstructed” – Frequent Interruptions Detected This notification indicates that your Starlink service is experiencing interruptions at least once an hour due to obstructions in its field of view. These obstructions could be caused by objects like trees, structures, material build-up, or if the Starlink dish has fallen over, […]
Fixing obstructions that cause Interruptions Fixing obstructions that cause interruptions with your Starlink can be done in several ways: Utilise the “Obstruction” tool in the Starlink App to locate an obstruction-free area on your property and then relocate your Starlink there. When moving your Starlink, make sure to unplug it and then reboot the system. […]
Can I use Starlink while in Motion? Starlink offers Mobile Priority service plans, available for both “Mobility” and “Maritime” usage, specifically designed for in-motion use with the Flat High Performance Starlink hardware. However, please note that the Standard and Priority service plans, as outlined in Starlink’s Fair Use Policy, do not permit in-motion use. For […]
How can I change my Service Plan? To change your Starlink service plan, follow these steps once your Starlink has been shipped: Website Go to the Starlink website and log in to your account. Under “Your Starlinks,” select “Manage” next to the Starlink you want to update the service plan for. Click on “Change Service […]
Is Starlink Waterproof? The Starlink dish and power supply are built to withstand water jets and resist dust. They hold an IP56 rating, indicating their high level of protection. Similarly, the Starlink WiFi router is designed for indoor use and boasts an IP54 rating, making it resistant to both dust and splashes of water from […]
Australian-Made Starlink Roof Mounts: Tailor-Made for Seamless Integration Australian-Made Starlink Roof Mounts: Tailor-Made Sizes for Seamless Integration To ensure optimal performance and seamless integration with different roof types, Australian-made Starlink roof mounts have emerged as the ideal choice. These tailor-made mounts are designed to fit various roof types, providing homeowners with a hassle-free installation process […]